Last updated: 20 October 2026
INTRODUCTION
Glow Financial Services Canada Corp, or its subsidiary, as the case may be ("we," "us," and "our") may use cookies when you visit and use our websites and their associated services ("Site"). Cookies allow us to collect information, such as user preferences, pages visited, and technical information about your computer and operating system. Cookies also permit us to recognize whether you have visited or used our Site before, and they allow us to store your preferences and other information. We also use the information to facilitate navigation, display information more effectively, and gather information about the Site to improve its design and functionality.
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website, among its many uses. Cookies do not typically contain any information that personally identifies a user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.
TYPES OF COOKIES WE USE
Strictly necessary cookies. These are cookies that are required for the operation of our Site. These essential cookies are always enabled, because our Site won't work properly without them. You can switch off these cookies in your browser settings, but you may then be unable to access all or parts of the services in our Site.
Analytical or performance cookies. These are cookies that allow us to recognize and count the number of Site visitors and see how visitors move around the Site when they are using it. These cookies help us improve the way our Site works (for example, by ensuring that users can easily find what they are looking for on our Site).
Functionality cookies. These cookies are used to recognize you when you return to our Site. This enables us to personalize our Site content for you and remember your preferences.
Cookies last for different lengths of time depending on the job they do. There are session cookies and persistent cookies:
- Session cookies last only for your online session and disappear from your device when you close your browser.
- Persistent cookies stay on your device after the browser has been closed and last for the time specified in the cookie.
WHY WE USE COOKIES
We use cookies for the following reasons:
- to ensure proper Site functionality and a smooth user experience; and
- to improve the Site by distinguishing between users and how they use the Site.
THIRD PARTIES AND THEIR COOKIES
The following third parties may also use cookies, over which we have no control. These third parties' cookies are likely to be analytical or performance cookies. To find out more about how these third parties process your information and use cookies, please read their Privacy Notices.
| Third Party Name | Third Party Privacy Notice |
|---|---|
| Accertify | Accertify’s Privacy Policy |
| CookieYes | CookieYes’s Privacy Notice |
| Hotjar | Hotjar’s Privacy Notice |
| Google Analytics | Google Analytics' Privacy Notice |
| Meta | Meta’s Privacy Notice |
| Microsoft Azure | Microsoft Azure’s Privacy Policy |
| Stripe | Stripe Privacy Policy |
YOUR CHOICES REGARDING COOKIES
If you are concerned about having cookies on your computer or device, you can usually set your browser to refuse all cookies or indicate when a cookie is being set, which will allow you to decide whether to accept it. You can also delete cookies from your computer. If you choose to block or delete cookies, some features of our Site may not function.
Some browsers have an optional setting called "Do Not Track" ("DNT") related to advertising and consumer tracking. We do not currently respond to DNT browser signals. We rely on your consent, implied through your continued use of the Site together with adjustable browser controls, for the use of non-essential cookies, consistent with the guidance of the Office of the Privacy Commissioner of Canada. Glow does not sell personal information.
If you are a resident of Quebec, before we use a technology that includes functions allowing you to be identified, located, or profiled, we will inform you, at or before the time of collection, of the use of that technology and of the means available to activate the functions that allow you to be identified, located, or profiled, in accordance with the Act respecting the protection of personal information in the private sector. Where our Site offers privacy settings for such technologies, we configure the default parameters to provide the highest level of confidentiality automatically, without any action required on your part, except that this does not apply to browser cookie settings, which you control through your browser.
If you are a resident of Quebec, in accordance with the Charter of the French Language, you are entitled to receive this cookie policy in French; you may agree to receive it in another language only after we have made the French version available to you.
If you prefer to avoid the use of cookies on the Site, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this Site. You may use this option for preventing the use of cookies at any time.
If you do not accept our cookies, you may experience some inconvenience in your use of the Site and some features may not function properly.
If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
- For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Microsoft Edge browser, please visit this page from Microsoft Edge Delete cookies in Microsoft Edge - Microsoft Support
- For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- For any other web browser, please visit your web browser's official web pages.
IF YOU HAVE ANY QUESTIONS ABOUT THIS COOKIE NOTICE, YOU CAN CONTACT US via email at: