We are here to help if you need to discuss any aspect of your Koodo financing powered by Glow loan. We provide you with several assistance options, and the easiest way is to simply click here and submit a request. You can submit your inquiry 24/7, and our customer service team will respond during our regular support hours, Monday to Saturday from 9:00 AM to 9:00 PM (ET). Assistance is available in both English and French.
For assistance on your Koodo airtime service account, please go to Koodo Mobile Support.
You can also call our Customer Service team at 1-514-400-6253, Monday to Saturday, between 9:00 AM and 9:00 PM (ET). Please note that our phone support is closed on Sundays.
We monitor and record calls made to or received by our customer service team to comply with regulatory requirements, protect your security, and ensure quality assurance, staff training, and the continuous improvement of our services.